Gift Card

Regular price $ 25.00 AUD
20 in stock

Includes:

  • A physical Gift Card
  • RAQ branded neoprene bag
  • RAQ campaign card
  • Sent in a RAQ branded mailer

At checkout, please provide the following information in the notes section:

  • To
  • From
  • Postal Address
    Gift cards will be sent to the address specified in the notes section at checkout (this can be your address or the recipients). Redeemable at raqapparel.com only. Gift Cards are valid for 12 months after the issue date.

    If you’re not completely satisfied with your garments, you can send them back within 30 days for a full refund or exchange.

    How to return/exchange

    Please follow our process below:

    1. Firstly, please ensure your garments are in the same condition as when they were received. All swing tags and hygiene strips must be firmly attached.

    2. Complete this electronic form within 30 days of the date you received your delivery. 


      Conditions

      Although you may try on an item, all return products must be in new and unused condition, with swing tickets and hygiene stickers attached.  

      Please ensure that items are tried on over your own underwear. In the interest of hygiene, we may refuse returned items where we reasonably consider that this has not been done.

      Sale Items

      Items marked "sale" are not eligible for refund. We can offer an exchange for an item of the same value or store credit.

      Postage - Returns

      If you are sending an item back to us, you will be responsible for any postage fees incurred. We do not provide return postage labels.

      Postage - Exchanges

      If you are sending an item back to us, you will be responsible for any postage fees incurred. We do not provide return postage labels. If you are exchanging an item, we will cover the postage fees associated with sending the new items out to you again. 

      RAQ cannot be held liable for the loss of garments being returned. We recommend using a registered post service to return goods, and keeping a record of the tracking details. 

      Damaged or Faulty Items

      We work hard to ensure all items sold are of the highest quality. However, if you have a concern with a faulty or damaged item, please complete the electronic form so we can urgently review the matter for you. 

      Gift Card - RAQ
      Gift Card - RAQ
      Gift Card - RAQ
      Gift Card - RAQ
      Gift Card - RAQ