At RAQ, our priority is to ensure that you are completely satisfied with your purchase. We're pleased to offer hassle-free returns and exchanges within 30 days of delivery.
If you need to return or exchange an item, simply visit our online return portal.
Return Shipping Labels
Shipping labels will be provided to customers for a small label fee of around $5-7 USD. If you choose to exchange your item, RAQ will cover the shipping costs for sending the exchange order to the USA via DHL Express (2 to 4 business days).
Conditions for Returns and Exchanges
To be eligible for a return or exchange, all items must be in new and unused condition, with swing tags and hygiene stickers attached. Please try on your swimwear briefs on top of your underwear for hygiene reasons.
Discounted items are eligible for exchange or return for store credit, but not refunds.